# Contact
Three addresses, all of which reach a person. We answer most things within a couple of days.

## About a book you have bought

If a page is missing, misprinted or upside down, we will replace the book. Say
which title and edition and where you bought it, and send a photograph if you
can.

Amazon and bol.com handle returns under their own policies, and that is usually
faster for a refund. For a replacement copy, come to us.


## Press and reviews

Review copies are available for anyone writing about children's books or early
years teaching. Cover images, sample spreads and the author biography are on
this site; ask if you need them at print resolution.


## Rights and translation

The books are available for translation. Dutch is done in-house: the
workbooks are in Dutch as a printable PDF, and Books 1 and 2 also as a printed
book with your child's name and a child who looks like them, made to order
through Etsy (see [the personalised book](/personalised)). The regular
paperbacks are in English only. For any other language, write with the
territory and the format you have in mind.


## What we cannot help with

We do not give individual advice about a child's handwriting or a suspected
difficulty. If you are worried, the right person is a teacher, a school
learning-support coordinator, or a paediatric occupational therapist. We are a
publisher, not a clinic, and pretending otherwise would not be fair to you.
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Page: https://lanternladder.com/contact
Lantern & Ladder, Utrecht, Netherlands. info@lanternladder.com